EM 220: Developing and Managing Volunteer Resources

This course will focus on methods and procedures for involving volunteers in emergency management programs, with the goal of maximizing the effectiveness of volunteer resources. This class may include students from multiple sections. (Formerly HSEM 220)


2.0 or higher in EM 102 or EM 105

  1. Correlate the skills and knowledge required of volunteers in emergency management programs.
  2. Determine how volunteers can be used more beneficially to meet an agency's needs.
  3. Analyze the steps in developing a volunteer program.
  4. Develop a volunteer policy and job description.
  5. Outline strategies for recruiting, retaining, assigning, training, supervising, and evaluating volunteers.
  6. Analyze the role of volunteers and voluntary agencies in providing emergency assistance.
  7. Describe methods that will ensure cultural humility and equity in managing volunteers in a diverse community.
Lecture Hours
Quarter Offered

Degrees/Certificates that Require Course