HOSP 250 : Hotel Operations

Learn best practices and future directions in the hotel operations management.  Apply strategies for flow of the guest experiences, from reservation, arrival, and registration, to service purchasing, departure, billing, and record keeping.  This class may include students from multiple sections.

Course Outcomes

1.Describe the structures of the traditional and modern hotel industry.
2.Demonstrate the ability to forecast availability and overbooking of hotel rooms.
3.Demonstrate ability to manage guest services from arrival to departure.
4.Draw connections to other hospitality functions, related industries, and the broader economy.
5.Classify hotel internationalization; green operations; financing sources;boutique and urban collections; and reservations strategy.

Overview

Program

Credits

5

Semester Offered

Fall