Everything we do involves negotiation. In this workshop, learn key negotiation skills and strategies that can be used in achieving organizational success. Additionally, learn the relationship between conflict and win-win negotiations, and how to minimize emotions in successful negotiations. (6 contact hours)
Prerequisites
Leadership Certificate Program (36H)
Course Outcomes
- Employ the methods which will turn opposing points of view into an honest dialogue
- Recognize and respond effectively to the needs/wants of each party
- Utilize questions to create dialogue
- Identify effective negotiation strategies
- Distinguish between focusing on the issue vs. the personality, and turn emotional responses into thinking responses
- Understand perception issues as it relates to negotiation (body language, past experiences, etc)
- Identify the root of most communication conflicts and analyze habitual response patterns which can influence negotiation success
- Evaluate how understanding and empathy can impact negotiations