MED 201 : Introduction to Patient Advocacy

Course is designed to offer insights into patient advocacy and the patient healthcare facilitation process. Students will be instructed in how to translate medical records and physician orders to make them more patient-friendly and easier to follow in order to ensure patient compliance and positive care outcomes. Students will learn how to facilitate communication among patients, caregivers, and physicians and how to develop care plans for patients. Emphasis is placed on methods of patient education and communication in regard to special populations such as pediatric and geriatric patients. NOTE: Students need to have entry codes to register.

Course Outcomes

  1. Define patient navigator
  2. Describe the role of the medical assistant as a patient navigator
  3. Discuss the theories of:
  4. a. Maslow
  5. b. Erikson
  6. c. Kubler-Ross
  7. Discuss examples of diversity:
  8. a. cultural
  9. b. social
  10. c. ethnic
  11. Coach patients appropriately considering:
  12. a. cultural diversity
  13. b. developmental life stage
  14. c. communication barriers
  15. Facilitate referrals to community resources in the role of a patient navigator
  16. Demonstrate the principles of self-boundaries