MED 201 : INTRODUCTION TO PATIENT ADVOCACY
Course is designed to offer insights into patient advocacy and the patient healthcare facilitation process. Students will be instructed in how to translate medical records and physician orders to make them more patient-friendly and easier to follow in order to ensure patient compliance and positive care outcomes. Students will learn how to facilitate communication among patients, caregivers, and physicians and how to develop care plans for patients. Emphasis is placed on methods of patient education and communication in regard to special populations such as pediatric and geriatric patients. NOTE: Students need to have entry codes to register
Course Outcomes
- Define patient navigator
- Describe the role of the medical assistant as a patient navigator
- Discuss the theories of:
- a. Maslow
- b. Erikson
- c. Kubler-Ross
- Discuss examples of diversity:
- a. cultural
- b. social
- c. ethnic
- Coach patients appropriately considering:
- a. cultural diversity
- b. developmental life stage
- c. communication barriers
- Facilitate referrals to community resources in the role of a patient navigator
- Demonstrate the principles of self-boundaries