Administrative Office Systems Virtual Administrative Assistant Certificate

Course content focuses on what skills are needed to be successful digital citizens in college and beyond. Students use information and communication technologies to find, evaluate, create and communicate information. Interactive training and skill-based assessments are completed in a virtual environment; projects are based on real-world business situations. Touch keyboarding skills is recommended. This class may include students from multiple sections. 

Develop beginning through intermediate word processing skills in Microsoft Word and associated technologies. Create, edit, format documents and tables; use themes and building blocks, illustrate documents with graphics, merge data sources and documents. Interactive training and skill-based assessments are completed in a virtual environment; projects are based on real-world business situations. Integration with cloud computing. Touch keyboarding skills is recommended. This class may include students from multiple sections. 

An introduction to Microsoft Outlook, an information management software. Learn how to send and receive emails, store personal and professional contacts, update your calendar, monitor tasks, and share files. This class may include students from multiple sections.

Survey of workplace skills, including communication, team building, problem solving, and leadership. Emphasis on concepts of perception, attitude, motivation, and ethics.

College mathematics used in professional and technical programs. Content includes mathematical modeling and applications employing numerical operations; measurements; geometry; linear and nonlinear equations; exponent, radical, and polynomial operations; functions; formulas; plane analytical geometry with graphing; and an introduction to trigonometry. This class may include students from multiple sections. 

Develop beginning through intermediate spreadsheet skills in Microsoft Excel and associated technologies. Create, edit, and format spreadsheets; analyze data using formulas, manage workbook data, create and analyze table data. Interactive training and skill-based assessments are completed in a virtual environment; projects are based on real-world business situations. Integration with cloud computing. Touch keyboarding skills is recommended. This class may include students from multiple sections. 

Learn how to use Google Workspace (formerly G-Suite), a cloud-based collaboration application for business. Use business email, video conferencing, cloud storage, and file sharing. Collaborate with Google Docs, Sheets, and Slides, Google Calendar, store files in Google Drive. This class may include students from multiple sections.

Set up, schedule, customize, and lead virtual meetings with Zoom and Microsoft Teams with admin tools. Manage waiting rooms and break out rooms while collaborating in real-time. Monitor chat, share files, calendars, links, and video. Create and administer polls, record meetings, save chat files, and manage security settings. Students will create and complete projects remotely. This class may include students from multiple sections

Learn the fundamentals of survey design, distribution, and data collection with common survey tools used by businesses to collect information from a specific population. Students will develop a questionnaire, collect responses, and present results in tables and charts. This class may include students from multiple sections.

Develop beginning through intermediate relational database management skills in Microsoft Access and associated technologies. Create tables, relationships, forms, and reports. Interactive training and skill-based assessments are completed in a virtual environment; projects are based on real-world business situations. Integration with cloud computing. Touch keyboarding skills is recommended. This class may include students from multiple sections. 

Create mixed media presentations using Microsoft PowerPoint and associated technologies. Create and share interactive presentations online with voice, video, inking and screen recording. Interactive training and skill-based assessments are completed in a virtual environment; projects are based on real-world business situations. Integration with cloud computing. Touch keyboarding skills is recommended. This class may include students from multiple sections.

Create digital business forms with form fields that people can fill and sign from any device. Create custom knowledge checks, surveys, polls, questionnaires, and registrations with Microsoft Forms. Fill out PDF files, create new forms, and manage documents online with Adobe Forms. This class may include students from multiple sections.

Apply writing skills to a variety of technical and business applications. Exercises and activities introduce the latest business communication practices. Digital coverage of social media and communication; self-recorded videos demonstrate student verbal communication skills. Touch keyboarding skills is recommended. This class may include students from multiple sections.